Cancellation Policy
Classes must be paid for in full by the 1st Monday of each month. The payment date is clearly specified on the Booking Form. If your child is unable to attend a class we require a minimum of 24 hours notice and we are able to process a refund for that session or roll the credit to the next month, whichever you prefer.
If we receive a cancellation with less than 24 hours notice, then that class is chargeable and we are unable to refund. This is due to the time that the Tutors have taken to prepare the class and resources. Classes are planned to address the learning needs of the children in attendance which is why we ask parents to book a month at a time and not on an ad hoc basis. Our Tutors plan bespoke learning sessions so a late notice cancellation may require re-planning of the session as the needs of the remaining students may differ.
Spanish Stars
Spanish Stars sessions are £17.25 for an hour long session with our expert Amy.
Star Learners KS3/KS4
Star Learners Key Stages 3 and 4 are £23.00 for an hour long session in Maths or English.